Refund and Cancellation Policy

Last Updated: 2023-08-25

Thank you for choosing PandaWhispers App. We're dedicated to providing you with a delightful bedtime storytelling experience. This Refund/Cancellation Policy outlines the terms under which refunds and cancellations are processed for our services. By using PandaWhispers App, you agree to comply with this policy.

1. Refund Policy

Free Trial and Basic Version: If you're using the free trial or the basic version of PandaWhispers App, you are not eligible for a refund since no payment was made.

Premium Subscription: If you've subscribed to our premium subscription plan, you have a 14-day refund window from the date of purchase. If you decide that PandaWhispers App does not meet your expectations, you can request a full refund within this period.

2. Cancellation Policy

Premium Subscription: You can cancel your premium subscription at any time. Upon cancellation, your subscription will remain active until the end of the current billing cycle. You will not be charged for the subsequent billing period.

3. How to Request a Refund or Cancel a Subscription

To request a refund or cancel your subscription, please contact our support team at [email protected] Provide your account details, purchase information, and a brief explanation for the refund or cancellation request.

4. Processing of Refunds

Refunds will be processed using the original payment method used for the purchase. Please allow up to [X business days] for the refund to be reflected in your account.

5. Modifications to This Policy

We reserve the right to modify or update this Refund/Cancellation Policy at any time without prior notice. The "Last Updated" date will indicate the latest revision.

6. Contact Us

If you have any questions or concerns about our Refund/Cancellation Policy, please contact us at [email protected] Thank you for choosing PandaWhispers App. We're committed to ensuring a smooth and transparent process for refunds and cancellations, should you ever need them.